I joined Tiffany & Co. Japan and the LVMH group as a Data Analyst for the CRM Team. My main tasks included:
- Extracting data using SQL
- Analyzing client and market data
- Producing insights and recommendations based on data analysis findings
- Building reports and dashboards using Power BI, Tableau, SAP Business Objects, and SAP Business Intelligence
- Helping with the transition from the legacy CRM system to Salesforce
- Leading the cleaning of the CRM database.